Tigerbite Ltd

Tigerbite operates a franchise of takeaway brands across Staffordshire, Cheshire, and the Midlands, including Gelato Fusion and Burgerbite.

The company is dedicated to offering a diverse range of freshly prepared cuisines with prompt deliveries. Tigerbite needed a streamlined and cohesive waste management for all its sites and approached Brown Recycling to handle their total waste management services.

The Challenge

Tigerbite faced several challenges in managing waste across its multiple sites. Previously, they had relied on a mix of waste providers, resulting in inconsistent waste collection schedules, fluctuating costs, and varying levels of service quality. And with each site operating under different contract end dates, coordinating waste management presented logistical challenges. Additionally, with the locations of takeaways being quite diverse, their bin locations could often be difficult to manage.

By moving to a single waste management provider, Tigerbite was seeking to improve service quality, standardise their waste processes, and reduce costs.

Solution

Having reviewed all their requirements, Christie Dykes, Business Development Manager at Brown Recycling, outlined a consolidated waste management service for Tigerbite’s growing network of sites that would streamline collections, reduce costs, and ensure a consistent service experience.

As a first step we provided separate general waste and cardboard wheelie bins at each location, making it easy for staff to segregate waste and establish a uniform waste management process.

To tackle the issue of varying contract end dates, a phased rollout plan was put in place, implementing our improved waste management services as existing contracts ended. This ensured a seamless transition and minimised disruption to Tigerbite’s operations.

As Tigerbite continues to expand, we have adapted our services to meet the needs of each additional site. With a scalable waste management model, our team proactively assesses the waste requirements of each new location, ensuring bins and collection schedules are established promptly. Additionally, we provide the option to add extra bins during peak periods such as Christmas.

Outcome

Since implementing Brown Recycling’s waste management services, Tigerbite has seen a significant improvement in service efficiency and waste segregation across all sites. The quality of service has improved substantially, with overall waste collection efficiency increasing to over 99% in 12 months. Having an agreed and consistent waste management process in place has also allowed Tigerbite to expand confidently, opening new venues across Staffordshire, Cheshire, and the Midlands, all of which are serviced by Brown Recycling.

Brown Recycling’s proactive and coordinated approach to their waste management has provided Tigerbite with a consistent, cost-effective, and reliable service, supporting the franchise’s growth while reducing waste management complexities across its locations.